Testimonials
Umming and ahing about whether to utilise my services?
If so, let me show you what others have said about working with me.
What was particularly impressive was the speed that Sian picked up our tone as a brand to help us to create content, always delivering quality content and to the timescales we requested. When we needed additional help we were able to get this from Sian, understanding the costs to our business at all times. She turned requests around really quickly and adopted all of our communications channels to allow us to work seamlessly with her. Where we asked her to do something new that she wasn’t particularly familiar with, Sian would do the research to enable her to deliver for us.
We’d wholeheartedly recommend Sian as a VA to other businesses. If you want someone conscientious, friendly, willing to tackle any challenges that you have, you won’t go wrong with Sian! Thanks for all your support, Sian in helping us as we’ve been getting our business off the ground!
I worked with Siân at the start of one of my projects, she communicated clearly, kept me up to date and provided information to help improve the efficiency of my business. I can definitely recommend her VA services.
Sian joined the team in November 2023 and is a great team member to work with. Very conscientious, eager to learn new skills and her attention to detail is very impressive. Looking forward to our next client collaboration and seeing Sian’s VA business grow.
I had the pleasure of working with Sian for just over three years at City & Guilds. Sian ran the product support desk initially with one other but later with an apprentice handling more complex queries that our customer support team couldn’t manage. Sian is exceptionally conscientious, working closely across the Group to not only reduce volumes of customer enquiries but also led initiatives to address root causes of customer complaints to reduce repeat issues. Sian did this so well that she was awarded a customer service prize in recognition of her work. Sian happily took on additional work, such as coordinating responses to an employee satisfaction survey. Sian’s commitment to getting to the bottom of issues, and finding ways problems could be addressed contributed directly to an increase in employee satisfaction scores the following year.
I had the privilege of working alongside Sian during my time as an apprentice at City & Guilds, where she played a pivotal role in my onboarding and training. Sian’s patience, determination, and exceptional efficiency were truly commendable. She is meticulous in her approach to following processes, ensuring that every task is completed to the highest standard. Sian not only mentored me but also proved to be an outstanding colleague and a valuable asset to any team.
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